Since our inception in 2012 Midwest ComTel has followed a strategy of continual improvement, which is supported and facilitated through two certifications – ISO9001:2008 and TL9000. We were awarded recognition for being the youngest company in the history of these quality management systems to achieve certification in them, which is an impressive achievement given that we are one of over a million companies in over 170 countries to be certified. To achieve that, they required implementation in systems and processes that create redundancy, innovation and collaboration, each one an important component to the success at Midwest ComTel.
Our certification process is one of annual review by a registered third-party certification body that specializes in on-site, internal audits and awarding certification and renewal. As a result of annual review, we continuously meet throughout the year to review and improve our management system, helping us to build a more robust way to ensure quality is in every one of our business processes.
